Return Policy

At NutriShoppeOutlet.com, our primary goal is to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied, our return policy allows you to return the product within 15 days from the shipment date, provided it is in its original packaging. Rest assured, we do not charge any restocking fees.

In the event that you receive a damaged, defective, or incorrect item, we kindly request you to contact us immediately by emailing info@nutrishoppeoutlet.com, along with your order number, to obtain a return authorization. We will handle the issue at our expense and ensure a satisfactory resolution.

For unused products that you find unsatisfactory and are still in their original packaging, you may initiate a return within 15 days from the shipping date. To ensure optimal customer service, we encourage you to contact us via email before returning a used product. If the item is defective or damaged during shipping, we will provide a pre-paid return shipping label. Otherwise, the buyer is responsible for the return shipping costs and may use their preferred shipping carrier.

In certain cases, we may require visual evidence, such as a video or photo, of the defective product as proof to process a refund or replacement.

If you wish to exchange your purchase, please email us at info@nutrishoppeoutlet.com to place a new order and obtain a return authorization number. Your exchange will be promptly shipped within 1-3 business days. Please note that the customer is responsible for the return shipping, unless the original item was defective or damaged during shipping.

Please be aware that wholesale transactions are considered final and cannot be returned unless the items received are defective, damaged, or incorrect. If you have any questions or require assistance with exchanging items, please do not hesitate to contact our dedicated Customer Support team.

Refunds are typically processed within 10-15 business days, including the time required for shipping. The refund will be issued via your original form of payment, such as PayPal, credit card, debit card, or any other applicable method. For defective products, a full refund will be credited. For non-defective items, the refund amount will exclude all shipping and handling fees, including return fees.